Verizon Customer Service

One complaint about my Verizon DSL service is their customer service. I emailed them over two weeks ago about UPGRADING my service and they have yet to respond. Right now I'm at the $20 / month dry-loop "naked" dsl service level, and would consider upgrading, but I can't seem to find what they other packages and their costs are.

Let me take another look. I remember I first found out about the package through Yahoo, so I checked it out again and they did have some prices. It looks like I can get 3.0 Mbps downstream for $29.00 / month. I think I'll stick with what I have for now. I'd love to figure out a way to improve the latency though, maybe a Squid proxy cache server would help...