Verizon DSL Blog

Testing the connection between blogger.com and my Verizon DSL webspace.

Thursday, August 02, 2007

Cancel Verizon DSL - Cancellation Confimation

Just got this from Verizon:


Dear Valued Verizon Online Member,


Your Verizon Online DSL service has been cancelled.

Thank you for allowing us to serve as your Internet service provider. We received your cancellation order effective 08-02-2007. We're sorry to see you go and hope you reconsider. If you change your mind and would like to re-start your Verizon Online DSL service, simply call 1-800-567-6789.

If you had a Broadband Essentials & Extras subscription with your broadband Verizon Online service, your access to those services will also be discontinued.

Are you sure you want to cancel? Have you taken advantage of all that your high-speed Verizon Online DSL service has to offer, including lower pricing packages and cool new features?

To learn about special offers available to only Verizon Online DSL customers like you, please call your Verizon service representative right away during business hours, 8 a.m. to 8 p.m. ET, at 800-567-6789.

Again, we're sorry to lose you as a customer and welcome the opportunity to resolve any problems you may have experienced. We're eager to have you back, so we will hold your current e-mail address and your User ID for you for 30 days from the date of this message. That way, coming back is easy!

If you subscribed to any Broadband Essentials & Extras services, those services will remain active and will continue to bill at their normal rate unless you cancel them. Please visit us at www.essentialsandextras.com if you want to cancel these services or need to make any changes to your Broadband Essentials & Extras account. Remember, you can visit us anytime at www.surround.verizon.net to order broadband services from Verizon Online, regardless of your ISP.

Thank you for choosing Verizon Online. We hope to serve you again in the future.

Sincerely,

Verizon Online
Broadband Customer Care Team

2 Comments:

Blogger shashinyc said...

I just received the same message...and had not cancelled DSL service. Is this a spam???

9:01 AM  
Blogger Unknown said...

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2:55 PM  

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